Shipping and delivery
Last updated 21 October 2026.
Delivery within New Zealand
Orders dispatch from New Zealand. Prices and delivery charges are in New Zealand dollars. Standard delivery costs $25 below a goods total of $75 after discount and is free at $75 or more.
Standard delivery
Allow 2 working days handling before dispatch, then 7 working days in transit: 9 working days total.
Express delivery
Express costs $25 at every order value, including orders eligible for free standard delivery. Allow 1 working day handling plus 3 to 5 working days transit: 4 to 6 working days total.
Working days are Monday to Friday, excluding public holidays. These are estimates, not guaranteed arrival dates. Courier conditions and regional destinations can affect delivery. The selected delivery charge and total are shown before payment.
Tracking and split parcels
Tracking is sent after dispatch. Items may arrive separately. Use Track Your Parcel or contact us for help.
Delayed, missing or damaged deliveries
Tell us if an order is late, missing or damaged. We will investigate with the courier and arrange the remedy required by law. Nothing in this policy limits rights under the Consumer Guarantees Act 1993 or Fair Trading Act 1986. See returns and refunds for more information.
Contact theteam@ceilingcurtaintrack.co.nz or +66 98 391 3877 for help with your order.