Privacy policy

Last updated 3 November 2026.

Who handles your information

Caruso Consulting Co Ltd operates this store through Curtain Track Company. Contact details below are also available for privacy enquiries.

What we collect and why

When you place an order or ask for help, we collect the contact details, delivery address, order details and messages needed to process payment, arrange fulfilment, provide support and keep required business records. Technical information may be processed to operate and secure the website.

Providers and overseas processing

Payment providers process payment information. Hosting, order storage, fulfilment, email, customer-support and chatbot providers process information needed for their services. Our business is based in Thailand, and service providers may process information outside New Zealand. We are responsible for meeting applicable Privacy Act requirements for overseas disclosure.

Do not send full payment-card details or unnecessary sensitive information through forms, email or chat. Card details are entered with the payment provider.

Cookies and marketing

The shopping cart uses local browser storage. Optional analytics loads only after consent. You can change your choice using Cookie Settings. See the Cookie Policy. Marketing messages require an appropriate permission basis and a way to unsubscribe.

Access, correction and retention

You can ask to access or correct personal information we hold about you. We may need to verify your identity. We retain information for the purposes for which it was collected, required business records and legal obligations, then delete or de-identify it when no longer needed.

Security and complaints

We take reasonable steps to protect personal information. No internet service is completely risk-free. Contact us about a privacy concern; you can also contact New Zealand's Office of the Privacy Commissioner at privacy.org.nz.

Contact theteam@ceilingcurtaintrack.co.nz or our international call centre on +66 98 391 3877. Include your order number for order enquiries.

Google Ads enhanced conversions

If you explicitly allow advertising measurement through Cookie Settings, we may use the email address from your confirmed, paid and saved order to help Google match the purchase to an ad interaction. We normalise the email and apply a one-way SHA-256 hash before sending it to Google. A hashed email remains personal data; Google processes it to measure advertising under its Privacy Policy, including processing outside your country.

This integration sends only the email hash alongside the existing purchase reference, value and currency. It does not send your name, telephone number, postal address or full email address. We do not save the hash in browser storage or send it to Google Analytics through this integration. Declining advertising measurement, allowing analytics alone or leaving no saved choice prevents this additional matching data from being sent. You can change your choice using Cookie Settings; withdrawal stops future matching and does not undo data already received by Google.

Updated 3 November 2026.