{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Standard NZ delivery is free from NZ$75 after discount, otherwise NZ$25. Optional paid express delivery is NZ$25. Estimated arrival is 5-7 days after 24-48 hours handling; faster delivery is not guaranteed.",
    "content": "Shipping and delivery Last updated 7 September 2026. Delivery within New Zealand Standard delivery is free when the goods total after any discount reaches NZ$75. Below NZ$75, delivery is NZ$25. Express Shipping is also available at NZ$25, including on orders eligible for free standard delivery. Contact us before choosing this option for a deadline; a faster arrival date is not guaranteed. Estimated timing The stated NZ delivery estimate is 5-7 days, after 24-48 hours for order handling and processing. Timing may vary by location and courier conditions. Tracking and split parcels Tracking information is sent after dispatch. Items from one order may arrive in separate packages for logistical reasons. Use Track Your Parcel or contact us if you need help. Delayed, missing or damaged deliveries Let us know if your delivery does not arrive or arrives damaged. We will investigate with the delivery provider and arrange the remedy required by law. Please keep packaging and any relevant photographs where possible. Nothing in this policy limits rights that cannot be excluded under the New Zealand Consumer Guarantees Act 1993 or Fair Trading Act 1986. Change-of-mind fees and time limits do not apply to a remedy you are entitled to by law. Contact theteam@ceilingcurtaintrack.co.nz or our international call centre on +66 98 391 3877. Include your order number for order enquiries.",
    "url": "https://ceilingcurtaintrack.co.nz/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "Consumer Guarantees Act rights apply. Voluntary returns within 15 days of purchase carry a NZ$39 deduction and buyer-paid return freight. See full conditions.",
    "content": "Refunds and returns Last updated 7 September 2026. If something is wrong Contact us if an item arrives damaged, is not as described, is missing or does not meet the applicable consumer guarantees. We will assess the problem and provide the remedy required by law, which may include repair, replacement or refund. We cover reasonable return costs where required for a statutory remedy. We may ask for information about the problem to help resolve it. Nothing in this policy limits rights that cannot be excluded under the New Zealand Consumer Guarantees Act 1993 or Fair Trading Act 1986. Change-of-mind fees and time limits do not apply to a remedy you are entitled to by law. Change-of-mind returns The existing store policy permits returns requested within 15 days of purchase. A NZ$39 packing and handling deduction per order applies to voluntary returns because you found a better price, changed your mind, ordered the wrong item, no longer need it or it does not fit. You also pay tracked return freight to the warehouse from which it was dispatched. For a voluntary return, retain the original packaging and your receipt or order confirmation. Contact us first for the correct return address. Purchases from other retailers must be taken up with that retailer. These conditions do not remove your statutory rights. Refund processing Our stated processing time is 24-48 hours after receiving and assessing the return. A refund normally goes to the original payment method. Store credit is available only if you request it. Your payment provider may take additional time to show the refund. Changing or cancelling an order Contact us promptly, preferably within 12 hours, if you need to change or cancel an order. Voluntary cancellation is available before packing and dispatch begin, with the existing 12.5% service and processing fee. Once packing or dispatch has begun, contact us about the returns process instead. The fee does not apply where the law entitles you to cancel without it. Measurements and track lengths Check your measurements before ordering track by the metre. Contact us before returning a cut length so we can assess the request against this policy and any applicable consumer rights. Contact theteam@ceilingcurtaintrack.co.nz or our international call centre on +66 98 391 3877. Include your order number for order enquiries.",
    "url": "https://ceilingcurtaintrack.co.nz/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Curtain Track Company collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Privacy policy Last updated 7 September 2026. Who handles your information Caruso Consulting Co Ltd operates this store through Curtain Track Company. Contact details below are also available for privacy enquiries. What we collect and why When you place an order or ask for help, we collect the contact details, delivery address, order details and messages needed to process payment, arrange fulfilment, provide support and keep required business records. Technical information may be processed to operate and secure the website. Providers and overseas processing Payment providers process payment information. Hosting, order storage, fulfilment, email, customer-support and chatbot providers process information needed for their services. Our business is based in Thailand, and service providers may process information outside New Zealand. We are responsible for meeting applicable Privacy Act requirements for overseas disclosure. Do not send full payment-card details or unnecessary sensitive information through forms, email or chat. Card details are entered with the payment provider. Cookies and marketing The shopping cart uses local browser storage. Optional analytics loads only after consent. You can change your choice using Cookie Settings. See the Cookie Policy . Marketing messages require an appropriate permission basis and a way to unsubscribe. Access, correction and retention You can ask to access or correct personal information we hold about you. We may need to verify your identity. We retain information for the purposes for which it was collected, required business records and legal obligations, then delete or de-identify it when no longer needed. Security and complaints We take reasonable steps to protect personal information. No internet service is completely risk-free. Contact us about a privacy concern; you can also contact New Zealand's Office of the Privacy Commissioner at privacy.org.nz. Contact theteam@ceilingcurtaintrack.co.nz or our international call centre on +66 98 391 3877. Include your order number for order enquiries.",
    "url": "https://ceilingcurtaintrack.co.nz/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Curtain Track Company.",
    "content": "Terms and conditions Last updated 7 September 2026. Who you are buying from Curtain Track Company New Zealand is a division of Caruso Consulting Co Ltd, company registration (Thailand) 0765554000332. Registered office: Suite 24, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand. NZ administration: 8 Commerce Street, Auckland CBD, Auckland 1010. Orders and prices Prices and checkout totals are in New Zealand dollars. Track is priced per metre; a basket quantity of one represents one metre. The screwdriver is priced per item. Delivery and any valid discount are shown before payment. No separate GST line is added by this store. Check your measurements, product selection, contact information and delivery address before paying. If we discover a stock or listing error affecting an order, we will contact you to resolve it or refund an unfulfilled order rather than substitute without agreement. Payment and delivery Payment is handled by the provider selected at checkout. Do not send card details by email or the contact form. Please read Shipping for delivery charges, estimates and tracking. Cancellation, returns and consumer rights Our Refunds and Returns policy explains the 15-day voluntary return window, NZ$39 deduction, return freight and 12.5% voluntary cancellation fee. Statutory remedies are treated separately. Nothing in this policy limits rights that cannot be excluded under the New Zealand Consumer Guarantees Act 1993 or Fair Trading Act 1986. Change-of-mind fees and time limits do not apply to a remedy you are entitled to by law. Safe use and installation Product suitability depends on the complete installation. Check curtain weight, heading, mounting structure and suitable fixings. No tested maximum track load is specified. Obtain qualified help where appropriate; the screwdriver is for light screwdriving and is not an insulated electrical tool. Website use Use this website lawfully. Do not misuse checkout, interfere with security, submit malicious content or infringe others' rights. Product descriptions and images are supplied for shopping and information; permission is needed for unauthorised commercial reuse. Questions and disputes Contact us first so we can investigate an issue. Applicable New Zealand consumer protections remain available. Any policy update applies prospectively and does not remove rights attached to an existing purchase. Contact theteam@ceilingcurtaintrack.co.nz or our international call centre on +66 98 391 3877. Include your order number for order enquiries.",
    "url": "https://ceilingcurtaintrack.co.nz/terms-and-conditions/"
  }
}